For items eligible for Ready to Own Shipping, the processing time is estimated to be 4 to 6 business days. Once your order has been processed, it will be shipped to your designated delivery address.

Please note that the processing time does not include weekends or public holidays. After the item is shipped, the delivery time will depend on your location and the shipping method chosen during checkout.

We strive to process Ready to Own orders as quickly as possible, ensuring that you receive your items in a timely manner. We work with trusted shipping partners to deliver your order securely and efficiently.

All shipping options are tracked.

For items that require customization, we offer Custom Range Shipping. This option allows you to personalize your product according to your preferences. However, please note that customization requires additional processing time.

The processing time for Custom Range Shipping varies and can take between 3 and 18 business weeks. The exact processing time will depend on the complexity of the customization, the availability of materials, and the current workload. We kindly ask for your patience and understanding during this process, as we want to ensure that your customized item is crafted with utmost care and attention to detail.

All shipping options are tracked.

Videnoir is based in Italy - EUROPE.

If you are placing an order from outside Europe, it's important to be aware of potential customs fees or import duties that may be applied by your country's customs authorities. These fees are beyond our control and vary depending on the destination country's regulations.

Please note that any additional charges, including customs fees or import duties, are the responsibility of the customer. We recommend checking with your local customs office for specific information about customs fees and regulations that may apply to your order.

At Videnoir, we are committed to providing high-quality products and ensuring a smooth and efficient shipping process. If you have any further questions or require assistance regarding shipping and processing times, please don't hesitate to contact our customer support team.

We are here to help!

If you wish to add insurance to your parcel please contact us before purchase.

Please remember we are compelled by law to declare the real value of the content on your parcel.

Due to BREXIT regulation UK orders are subject to a minimum order
value of £ 135 / € 155 and can ONLY be shipped via EXPRESS courier