SHIPPING INFO

During this global pandemic we are experiencing and expecting delays in shipping times . Please notice that orders outside the EU take more time to arrive.

All standard and expedited shipping are tracked.

If you wish to add insurance to your parcel please contact us before purchase.


CUSTOMs FEES INFO

Customs Duty is a tariff or tax imposed on goods when transported across international borders. The purpose of Customs Duty is to protect each country's economy, residents, jobs, environment, etc, by controlling the flow of goods, especially restrictive and prohibited goods, into and out of the country.

it is the final responsibility of each customer to pay the custom fees applied by their country of origin

Please remember we are compelled by law to declare the real value of the content on your parcel.


SHIPPING METHODS

Standard shipping

5/6 business days to Europe
10/12 business days to Usa
14/25 business days for Australia/Canada
14/25 business days Everywhere else

You can always track your order HERE

EXPRESS SHIPPING

1/3 business days to Europe
2/4 business days to Usa
2/5 business days for Canada
3/7 business days Australia/Everywhere else

You can always track your order HERE

Track your order

Enter the tracking standard shipping and your postal code that was sent to you by email to follow your shipment step by step, if you have any questions don't hesitate to contact us.

Returns & Exchanges

Almost all of the items you find in our shop are ​CUSTOM ORDERS​, this means that

everything is made specifically upon purchase on your own size and preferences.

Since everything is custom made by hand ​we generally cannot accept returns and/or offer refunds on custom/lingerie items (due also to hygienic reasons) but feel free to contact us if there's any kind of issue with your order, we will do our best to find a solution together.

If youbought a non-custom READY MADE item( ass how in the listing infos) and the item you purchased arrives damaged, not as described etc. please contact us within 5 days from receiving the parcel for a refund.

We remind you ​RETURN SHIPPING COSTS ARE BUYERS RESPONSIBILITY.

Your refund will be issued once we get the damaged/wrong item back and will NOT include shipping fees.​

​For further infos don't hesitate to ​contact us.


PAYMENT METHODS

At moment the only payment we accept is paypal.

mEASUREMENTS cHARTS

Lingerie measurement chart

Find here an approximate chart for our lingerie - USA Sizes

custom corsetry measurement chart

Find here the chart to follow for your custom corset

custom dress measurement chart

Find here the chart to follow for your custom outfit