During this global pandemic we are experiencing and expecting delays in shipping times . Please notice that orders outside the EU take more time to arrive.
If you wish to add insurance to your parcel please contact us before purchase.
Customs Duty is a tariff or tax imposed on goods when transported across international borders. The purpose of Customs Duty is to protect each country's economy, residents, jobs, environment, etc, by controlling the flow of goods, especially restrictive and prohibited goods, into and out of the country.
Please remember we are compelled by law to declare the real value of the content on your parcel.
Enter the tracking standard shipping and your postal code that was sent to you by email to follow your shipment step by step, if you have any questions don't hesitate to contact us.
Almost all of the items you find in our shop are CUSTOM ORDERS, this means that
everything is made specifically upon purchase on your own size and preferences.
Since everything is custom made by hand we generally cannot accept returns and/or offer refunds on custom/lingerie items (due also to hygienic reasons) but feel free to contact us if there's any kind of issue with your order, we will do our best to find a solution together.
If youbought a non-custom READY MADE item( ass how in the listing infos) and the item
you purchased arrives damaged, not as described etc. please contact us within 5 days from
receiving the parcel for a refund.
We remind you RETURN SHIPPING COSTS ARE BUYERS RESPONSIBILITY.
Your refund will be issued once we get the damaged/wrong
item back and will NOT include shipping fees.
For further infos don't hesitate to contact us.
At moment the only payment we accept is paypal.
Find here an approximate chart for our lingerie - USA Sizes
Find here the chart to follow for your custom corset
Find here the chart to follow for your custom outfit